Would go back to the dealership. The salesmen (Austin) was straightforward and gave a fair price up front, no hassle with negotiating. They weren't pushy about adding unnecessary costs onto the deal like fabric/paint protections/extend warranties/etc like I've had at other dealerships.
Had an amazing experience with staff yesterday. Saw a car Wednesday, scheduled a test drive last evening, drove-filled out paperwork-and drove away in 45 mins last night! Price was incredible based on research I had done so didn't feel the need to haggle.
Would recommend them!
Very good experience from start to finish. Purchased new 2017 Dodge Grand Caravan from Matt Kryder. Found the van on the internet most of the leg work was finished prior to our arrival, the price was agreed upon before making the 2 hour drive to the dealership. Very easy in and out no prolonged typical car dealership waiting. Very satisfied and highly recommend.
If you're looking for a car or see one they are selling that you want, my experience is that they are easy to work with and very straightforward and friendly!
Matt Kryder was professional in phone contact and I person throughout the day. We drove 125 miles from our home and it was worth it! Finance manager (I have forgotten his name) shared the extra options but was not pushy when we declined.
Worst car buying experience ever. They get your money and no longer care. Sold a van with a defective key, they did replace even though they didn't want to. Couldn't spell my name correct for the title. Take forever to return phone calls answer the phone after it rings 10 times. Treats your trade like it's junk then prices it for gold. Guess what that car never left me stranded. Like the vehicle you sold me did.
This dealership worked with us on several visits during our car shopping expedition. Everyone there was friendly and will to help us get the best deal. They were not pushy and they understood how big of a purchase this was for our little family. Ted Tracey was our salesman and he made us feel comfortable with making a decision not based on price, but based on the options we were looking for in a vehicle. I would definitely go back to Terry Henricks for our next purchase. Thank you for an excellent car buying experience.
Terry Henricks Chrysler Dodge Jeep Ram is a US Car Dealer based in Archbold, Ohio. Terry Henricks Chrysler Dodge Jeep Ram is located at 1935 S Defiance St, Archbold, OH 43502, USA.
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